Sleepy: Sleep Sounds & Rain has no accounts - most of your data already lives only on your device. For anything tied to a Premium subscription, send us the request below and we will take care of it.
We collect subscription and purchase records through our payments provider, RevenueCat, and any support emails you have sent us. We delete or request deletion of data we can identify and are able to delete, except records we must keep for legal, tax, security, fraud-prevention, subscription-management, or dispute-resolution reasons - and only for as long as is required.
Favourites, recently played, custom mixes, sleep-timer preferences and app settings never leave your phone. Delete them anytime by uninstalling Sleepy: Sleep Sounds & Rain or clearing the app's data - no request needed.
Open the app → Settings → About → tap User ID to copy it. It may start with $RCAnonymousID: - that is expected, and it helps us locate your record quickly.
Some records are retained for legal, tax, security and fraud-prevention reasons. Crash data via Firebase Crashlytics is held by Google for 90 days; purchase records held by Google Play, Apple or RevenueCat are kept as needed to provide subscriptions, restore purchases and resolve disputes.
Deleting your data does not cancel an active Google Play or Apple App Store subscription. To stop future charges, cancel it in the store where you purchased it - the quickest way is to open the app and tap Settings → Manage Subscriptions, which takes you straight to your app store's subscription page. Deleting subscription-related data from our systems may affect the app's ability to recognise or restore Premium access inside the app; your active subscription, if any, is still managed by Google Play or Apple.